Contact Us
We would like make online shopping with Toy Castle as simple and stress free as possible, but we recognize that you may have questions, so we created our Contact Centre with you in mind.
Simply select one of the following options:
Call: 078 7883 3860
Whatsapp Business – 078 7883 3860
Monday to Friday: 10.00 – 16.00
Saturday: 10.00 – 12.30
Sunday: Closed.
Bank Holidays: Closed
(Calls may be monitored for training purposes only)
Using our contact form to write an email to our customer service team, then we’ll get back as soon as possible.
Please be as specific as possible with your query, providing your Order Number, Transaction ID, or any other valid information which will help Customer Care in their examination.
Email address: help@toycastle.com
Instead you can fill the following contact form to get support.
Postal Address
Toycastle.com, Sweans Technologies Ltd
Spaces, 100 Avebury Blvd, Milton Keynes
Buckinghamshire, MK9 1FH,United Kingdom