Contact Us

We would like make online shopping with Toy Castle as simple and stress free as possible, but we recognize that you may have questions, so we created our Contact Centre with you in mind.

Simply select one of the following options:

    Drop us a Line

    Call Customer Services

    Call: 078 7883 3860
    Whatsapp Business – 078 7883 3860


    Monday to Friday: 10.00 – 16.00
    Saturday: 10.00 – 12.30
    Sunday: Closed.
    Bank Holidays: Closed


    (Calls may be monitored for training purposes only)

    Email Customer Services

    Using our contact form to write an email to our customer service team, then we’ll get back as soon as possible.

    Please be as specific as possible with your query, providing your Order Number, Transaction ID, or any other valid information which will help Customer Care in their examination.


    Email address:

    Instead you can fill the following contact form to get support.


    Postal Address, Sweans Technologies Ltd
    Spaces, 100 Avebury Blvd, Milton Keynes
    Buckinghamshire, MK9 1FH,United Kingdom

    Find us on Google Maps

    Free Shipping
    For all orders inside
    Support 24/7
    We support 24h a day
    100% Money Back
    You have 30 days to Return
    Payment Secure
    We ensure secure payment